Last Updated: [01.01.2025]

This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Swiss Federal Act on Data Protection (FADP, SR 235.1). Your privacy is important to us, and we handle your data with the utmost transparency and security.

1. Types of Data Collected

Personal Data Provided Voluntarily: We collect personal information that you provide directly, such as your name, email address, and other information you choose to share when:

• You fill out the contact form on our website
• You subscribe to our newsletter
• You communicate with us via email or other contact methods

According to Article 4 of the FADP, personal data includes all information that can identify you, such as your name and email address.

2. Purposes of Data Processing

We process your personal data for the following purposes:

• Responding to Requests: We use information submitted through the contact form to answer questions or provide assistance.
• Sending the Newsletter: If you subscribe to our newsletter, we will use your email address to send you updates and news related to our blog content. You can unsubscribe at any time via the unsubscribe link in each email.

In compliance with Articles 4 and 6 of the FADP, data processing is limited to these specified and declared purposes.

3. Legal Basis for Data Processing

In accordance with Article 6 of the FADP, we process your personal data only with your explicit consent, or when necessary to respond to your legitimate requests:

• Consent: We seek your consent to send you the newsletter and respond to your inquiries.
• Legitimate Interest: We process your data to improve the user experience on our site.

4. Data Retention

Your data will only be retained for the duration necessary to fulfill the described purposes, or for the period required by law, as established in Article 5 of the FADP.

5. Data Security

We implement technical and organizational measures in compliance with Articles 7 and 8 of the FADP to protect your data from unauthorized access, loss, or disclosure.

6. Sharing Data with Third Parties

We do not share your personal data with third parties unless it is necessary to fulfill legal obligations (Article 6 of the FADP) or with your explicit consent.

7. User Rights

In accordance with the FADP, you have the right to:

• Access (Article 25 FADP): Obtain information on the data we process and receive a copy of your personal data.
• Correction (Article 32 FADP): Request the correction of inaccurate or incomplete data.
• Deletion (Article 15 FADP): Request the deletion of your data, except where legal retention obligations apply.
• Restriction of Processing: Limit the processing of your data under certain circumstances.
• Withdrawal of Consent: Withdraw your consent at any time for the newsletter or other specified purposes.

To exercise your rights, contact us at info@cloechocolaterie.ch.

8. Privacy Policy Changes

We reserve the right to modify this Privacy Policy at any time in accordance with Article 13 of the FADP. In the event of significant changes, we will notify you via our website or other appropriate means.

9. Contact

For further questions or to exercise your rights, contact us at:

Cloé Chocolaterie Sagl
Email: info@cloechocolaterie.ch
Via Campagna 1,
6942 SAVOSA,
Switzerland